There are absolutely NO EXCEPTIONS, DO NOT RETURN SWIMWEAR/UNDERWEAR. It is against the law for us to accept it. If you ordered the wrong size, throw it away and order again.
We are a very small company. We do not keep anything in stock. All LiquidVinylClothing.com/SuziFox.com clothing is custom made to your specifications at the time of your order, whether it is ordered as a standard size or custom sizing.
As a result, we do not accept returns/exchanges of any item we sell as it is unique to you and your specifications. We cannot resell it. IF YOU ORDER THE WRONG SIZE, and ask us to refund or exchange,
• WE have to pay for the fabric again
• WE have to pay the seamstress again
• WE have to pay the shipping again
• It should NOT BE OUR RESPONSIBILITY IF YOU DID NOT READ THE SIZING CHART OR ORDERED THE WRONG SIZE.
We are not a big box chain, we are a small family owned business, we can't afford to pay for YOUR mistakes.
*Incorrect sizing provided to LiquidVinylClothing.com/SuziFox.com by the customer does not constitute manufacturer defect.
We do NOT do alterations of any kind after the garment leaves our shop.
Any item found to contain manufacturer defects within 14 days of receiving your order will be replaced free of charge with the mandatory documentation.
*Manufacturer defects must be verified by PHOTO (not a video, not just a description) via email at [email protected] within 14 days of receiving your order.
This should not need to be said, but because it needs to be said, EXCESSIVE RUBBING IS NOT A MANUFACTURER DEFECT. Stop rubbing it!
At LiquidVinylClothing.com/SuziFox.com our customer service representatives are available to help you resolve any issues by contacting us at [email protected].